Odyssey’s Program Leaders are always working to provide the group with the best possible experiences, sharing their knowledge and previous travel tales and coordinating with our local tour guide and tour company so everything runs safely and smoothly. They have 24/7 connection with our head office and local tour company and act quickly to sure everyone is safe and enjoying their travels.
Your Tour Leader is responsible for your safety and enjoyment of the tour, and to do so they:
• They are trained in First Aid, CPR and other safety protocols training and always carry a well-stocked first aid kit and hand sanitiser to share with the group while out touring.
• They have direct access to our head office, 24/7 as well as to our local operators so any situation can be dealt with swiftly and efficiently.
• They can organise trip changes to ensure the safety and health of the group. Any changes in travel arrangements are organised with the approval of Odyssey Traveller and local tour operator. • They can assist with calling a local doctor or finding the closest clinic should you feel unwell. They will also request that you stay at the accommodation until feeling better and/or getting medical clearance that it is safe to re-join our small group.
• They will be provided with the latest health guidelines for all the travel destinations being visited.
• They are well travelled and are familiar with the local culture and customs and will assist the group in navigating through busy areas and avoid any large group of people and crowds whenever possible.
• They are be able to suggest local reputable restaurants for independent meals during your holiday (lunch and dinner not part of the tour itinerary)to enhance your travel experience.
• They will wear and distribute face masks where required by local health authorities. Face masks supplies may be limited, so we encourage you to plan ahead and also bring your own reusable face mask(s).
• They will carry your travel insurance policy information, should you require contacting your insurer while out with the group.